Training

Issue No. 19 - October/November 2004

Discovering the key to training success

An extensive analysis of training practices in large Australian firms identifies three major elements for success.

According to a recent National Centre for Vocational Education Research (NCVER) study by Susan Dawe, successful training strategies are built on:

• having in place an organisational culture which supports learning
• linking training to the major features of a business strategy
• responding to change within the organisation or external to it.

In Determinants of successful training practices in large Australian firms, Susan notes that where current business practice is market-driven, companies believe that listening to customers is important to business success.

Therefore, the need to maintain a competitive advantage through innovative products and services is influencing the type of enterprise training and learning programs. This is seen in the increasing emphasis on training in generic skills, particularly communi...

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