Feature
Issue No. 21 - February/March 2005
Axis Travel
Axis Travel has been around since 1978, so you would expect principal Max Najjar would know the ins and outs of international travel.
That’s true to the point that Axis has developed a unique facility with incentives that by rights should be the domain of airlines.
"Frequent flyer schemes aren’t loyalty schemes," Max says, flatly. The workings of international travel and accommodation are far too complex for customers to get real benefit, he believes.
The concept is simple. For a nominal fee, Axis puts its inside knowledge to use for corporate clients. First, Max suggests how to arrange spending on frequent flyer plans to maximise points. Then, Axis leverages the best deal possible and buys tickets, etcetera on the client’s behalf – which requires special licensing.
The scheme extends to all facets of individual holiday travel, corporate account bookings and cruises.
"We are one of only a few licensed travel agents that can manage and advise you of how best to acquire, redeem and issue frequent flyer tickets," Max says. "We have our own Frequent Flyer department that ‘deconfuses the confusion’ called Redeem2go."
For instance, it’s routine to save enough on a flight to London to redeem a free flight from Adelaide to Sydney also. Because travel deals change daily it demands product knowledge of "air flight permutations, routes, cross-pollination of alliance partner deals" that are often promoted interna...
