Tool Box
Issue No. 24 - August/September 2005
Drive forwards looking backwards
by Bill Anschutz
If an equal amount of the money and resources committed to financial auditing were spent on auditing and upgrading the processes, structures and values, that produce the results; we would be a lot more competitive.
Business is obsessed with auditing history and tax structuring. We do not even question the process because it is compulsory. Although there is no legislation that demands success, the penalties for failure are extreme and terminal.
Where is the uncompromising commitment to learning, development and improvement? Do a quick comparison on the resources and costs. How much did your business invest to achieve improvements? Does your business see learning development and improvement as optional processes to be fitted in around the day-to-day functions? Does your business see training and development as expenses or investments? What priority does your business give to the continuous development of process improvement, in all areas of its operations? It is not a case of either or, it is a total process, or nothing.
Sports champions know how temporary peak performance can be and that the pursuit of leadership and success, demands total and continuous commitment. The structures that facilitate peak performance do not always demonstrate the same commitment to development and all suffer.
Each day I hear governments and community groups urging innovation, entrepreneurship, export and a whole range of topics that are irrelevant, unless the fundamentals of the business are capable of supporting these aspirations.
Download the free self assessment questionnaire from the website www.bbb.sabv2010.com.au and see whether your business, organization or club is doing what needs to be done, to provide a delivery structure, to be really good. Start benchmarking with the means that is readily available through this process.
Work through the various segments on Customer Focus, Leadership, Suppliers, Processes Products and Services, Strate...
