Feature

Issue No. 34 - April/May 2007

Aim for 10 every day

What score do you give your days at work?

Do you have a 5/10 day each day? Are some of them 7 or 8 or even 9/10?

I asked a group this question once — one woman said “I would LOVE to have a 5/10 day — most of mine are 1/10!”

We spend a lot of our time at work, and we’re all just trying to get along with each other, do a good job and go home happy and satisfied.

Whether you’re a boss, an employee or self-employed, in sales, private enterprise or the public service, we are all looking for the same thing: happier customers, a better working environment, more enjoyment and higher productivity.

So how can we get it?

What causes the problem?

Recent research by Prof Colin Coulson-Thomas of the University of Lincoln indicates the pattern of behaviour that is likely to lead to poor relationships and results at work:

•being reluctant to share

•seeking to cooperate only on your terms

•putting the bar...

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