Case Studies
Issue No. 47 - June/ july
What to demand from a
With expenses an integral part of every company’s budget concerns, Phil Hoffman Corporate Travel says travel management services need to exploit their money saving know-how to help clients to prosper.
“While most travel agencies have access to the same airfares, accommodation and car hire, it is the experience of the travel consultant which will find you the lowest rate through careful fare construction for both domestic and international flights,” says Marie Sulda from Phil Hoffmann Corporate Travel.
“Second to this, the expertise of an experienced account manager helps to introduce and maintain travel policy, helping the client streamline administration associated with travel booking and identify areas to reduce travel spend. We believe informed clients make profitable decisions.”
Phil Hoffmann Corporate Travel clients range from individual business travellers to large international companies.
“We are never complacent about our business. You should be looking for an agency that continually strives to improve upon it’s services and technology,” Marie says.
“Corporate Travel agencies should be committed to keeping pace with, and staying ahead of, the technology curve. A good corporate Travel agency should continually search for the best available fares, wait-list clearance, preferred seat availability, upgrade availability, based on frequent flyer status, up to the time of departure.
“Duty of Care to clients is of utm...
