Conflict Management

by Baden Eunson

Current Status: In Stock

Year Published: 2007

Conflict Management is an easy to read and high powered tool for understanding and managing conflict siutations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.

In this book you will find many options for managing conflict, including:

planning
goal setting
compromise
mediation

Expert communicatior Baden Enuson also takes an indepth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase "win-win" is not a cliche but a technique for success.