Communication in the Workplace

by Baden Eunson

Current Status: In Stock

Year Published: 2007

Communication in the Workplace is a revealing snapshot of how organisations really work. In workplaces throughout Australia and across the planet, billions of messages are sent in various forms every day, but not all of them get through. Of those that do, many are misunderstood. Communication breakdown is just as common as communication efrectiveness but it doesnt have to be this way.

Become a more effective communicator by finding out how messages can be sent and distorted by differing channels, including:

memos
emails
meetings
teleconferencing
instant messaging

This book provides insight about informal organisations, networking, how to know when messages are being lost due to cultures of silence, silos or empires. The book also explains how knowledge management can help you get your message across.