Sales & Marketing

Secrets to Building a Winning Business by Andrew Griffiths
ISBN: 9781865089843

Price: $26.95

Whatever your business interest or level, Secrets to Building a Winning Business is packed with tips on how to run your show and build it up. more...

101 Ways To Really Satisfy Your Customers by Andrew Griffiths
ISBN: 9781741750089

Price: $24.95

101 Ways to Really Satisfy Your Customers provides a greater insight into understanding and identifying what customers expect, and details simple suggestions that will enable all businesses to exceed these expectations and reap the rewards. more...

Five Star Service on a One Star Budget by Colin Pearce
ISBN: 0646362909

Price: $60.00

In Five Star Service on a One Star Budget, the second book in the Retail Success Series, Colin Pearce helps you get what you want - lots of happy customers bringing their friends back to become happy customers too. more...

Manage and Lead Wihtout Losing Sleep by Colin Pearce
ISBN: 0957767803

Price: $60.00

In Manage and Lead Without Losing Sleep, the third book in the Retail Success Series, Colin Pearce helps you get want you want - lots of happy team members enjoying their work and winning you lots of business. more...

Make More Money From Every Sale by Colin Pearce

Price: $40.00

When you know how, making money from add-on selling isn't a mystery. It is simple, smart business practice. This CD gives you the win/win you've been looking for...happy customers and bigger sales! more...

The Future is Customer Service by Kym Illman
ISBN: 0975221809

Price: $29.00

Learn how managers and staff go beyond the normal to win business and ensure customer ectasy more...

World's Greatest Telephone Techniques by Kym Illman
ISBN: 0972221833

Price: $59.00

Kym turned a small home based business, Messages On Hold, into a multimillion daollar award winning, international company. more...

Small Business Big Brand by Carolyn Stafford
ISBN: 9780980323900

Price: $29.95

There are more than one million small business owners in Australia all trying to get noticed and get more business. How does your brand stand out from the crowd? Small Business, Big Brand is ideal for service providers, product retailers and small business owners looking to get an edge. more...