Five Star Service on a One Star Budget

by Colin Pearce (South Australian author)

Current Status: In Stock

It doesnt take money or genius or qualifications or congenial circumstances to give five star service...it takes heart

In Five Star Service on a One Star Budget, the second book in the Retail Success Series, Colin Pearce helps you get what you want - lots of happy customers bringing their friends back to become happy customers too.

This book explains how:

you CAN give five star service
why you DON'T give five star service
why you SHOULD give five star service
HOW you can give five star service

Put these hard-hitting, proven customer service principles into practice in your business - and see the positive same-day impact they have on your sales.